Ninja Express Media Call Center Transmits Complaints Easily
If there are problems in the delivery process, the ninja express call centerm, which is available for appeal, may be the best option. As we already know, problems are indeed one thing that businessmen can not avoid , especially those who are engaged in online business.
To make it easy for you to make deliveries, the presence of expedition services is indeed reliable. Due to the presence of this service, businessmen do not need to send their goods directly to consumers. In this way, it obviously makes you more focused in your business.
Unfortunately, the shipment of certain parcels or goods through expeditionary services is not spared with various problems. Including when using Ninja Express services. Ninja Express itself is one of the delivery service companies where it is very popular in Indonesia.
Although it is known for providing a variety of services and affordable shipping products, this does not mean that businessmen will not have problems using it, such as problems with goods. lost to masala, which appears on the packaging or other complaints. That’s why having a Ninja Express complaints call center is indeed coveted.
Surely you don’t want it if the parcel being sent has problems, such as loss or damage? Therefore, it is important to make a complaint or complaint so as not to receive damage. In order not to step slowly, here is a complete overview of where you need .
A glimpse of Ninja Express
Before you know how to contact ninja Express call center, it is very important to know briefly about this popular expedition service in Indonesia. Where is it a freight forwarding company , which existed in Singapore back in 1024.
The company became an affiliate of Ninja Van , first founded by three people, namely Chang Wen, Shaun Chong and Tax Boaxian, where each of them had a different position. The company provides shipping and receiving services for technology-based goods, and even offers COD services, which are the most popular services.
After not arriving in Indonesia , it turns out that the company already exists in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, this Ninja delivery service in Indonesia has partnered with a variety of Indonesia’s largest e-commerce platforms such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola, and more.
To provide a variety of proprietary services, this delivery service also uses social media such as Instagram and Facebook to market its products. The presence of this company is almost common in different regions of Indonesia, such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Raises Complaints
Do you already know briefly about one of the largest expedition services in Indonesia ? Returning to the main topic, various problems in the process of shipping goods turned out to be frequent and experienced by the public when using ninja express. In fact, it is not necessary to worry too much about the problem.
The reason is that you can contact the c-section of all centers of Ninja Express media directly to file complaints. Where the service can be enjoyed by anyone who needs accurate information and solutions, if there is a problem in the delivery process or it is related to the parcel you have it.
Its exspedis call center is on (021) 2926 4120. You can call directly the appeals procedure number. There is a customer service section where various problems are explained and the best solution is offered. Be sure to communicate well to get the best service.
Before you decide to file a complaint in the ninja express media sampaikan complaint section of the call center, there are several important documents that need to be properly prepared, such as the sender’s name, receipt number, and destination address. The information from the document makes it easier for Ninja Express to track your package.
Submitting complaints via website and email
In addition to contacting the Ninja Express Media Call Center to file complaints, you can also submit complaints via the official wesitemail of this service delivery service at www.ninjaexpress.co/id-id/contact-us. On this page you will find a form for submitting a complaint or complaint.
Later, a variety of questions arise that can be adapted to the problem ahead , such as problems with parcels, reporting lost goods, shipping questions abroad and looking for solutions. Be sure to choose the type of question, where it fits into the problem you are facing.
If so, users will be asked to enter their full name, phone number, receipt number, email address, and description to explain what problem happens to you. it is best to convey information as well as possible and explain it in detail. Do not lie, which is associated with the problem you are experiencing.
In addition to submitting complaints through the Ninja Express call center and the official website, you can also submit these complaints by email at yakni email@example.com. With this one method, it is also very easy to do and almost the same if you complain through a website. You can send a message directly to the email address you want.
Next, explain the details of the problem taking place. Do not forget to attach a number of supporting documents, which will later be used as evidence. The supporting documents shall include the number of the receipt, the address, the name of the sender and all evidence. When filing a complaint by e-mail, be sure to be patient while waiting for a response.
Various services dari Ninja Express
It turns out that the presence of Ninja Express also offers users a variety of services and the best options , including
- Easy service
This is a type of service that provides convenience to customers in a simpler shipping and payment process. The purpose of the service is to be able to save time to take care of sales management.
- On-site paid service
Paid service or COD (cash on delivery) is one of the delivery products where it is desired. The purpose of this service is to make it easier for you to pay the cost of goods and shipping costs in cash according to the intended place.
- Call center service in case of complaints
Finally, for complaints about the existence of the Ninja Express call center service, it turned out to be one of its flagships. Thanks to this service, it provides convenience in solving all problems with your package.
Problems in the process of sending packets with expeditionary services are indeed one of the problems where they often occur, including when using this service. The Ninja Express Media call center sends complaints that can be easily contacted.