Call center IM3 can be contacted in different ways
In M3 call center service is of great help to any user. This is actually very reasonable considering that the number of users itself is very large in Indonesia. If this call center is not available, consumers will definitely be difficult. That’s because it’s not always the problem that’s at hand that the problem is big.
Many times, users encounter minor problems. For this type of problem, it will be easier to contact the call center than to get directly to the outlet. However, there are common problems that most Indonesians face. The problem is in the form of ignorance of the importance of CS.
This ignorance means that CS’s existence is often untapped. In fact, its existence is very helpful. Therefore, it would be better to know more about im3 call centers. By getting to know more, knowledge of how to contact him can be more useful.
Learn more about call centers
Mobile phones are becoming a mandatory item for almost everyone. Its existence is very important because there is the ability to carry out long-distance communication. This long-distance communication can be done in various ways, ranging from phone, SMS, to chat via social media. But to do this, a signal is needed.
This signal will be a link between one mobile phone and another. If there is no signal, then its function as a remote communication helper cannot be used. This is where the IM3 Sim card becomes very important. If the SIM card is not present, the signal will not be obtained.
Therefore, its existence must be set next to the mobile phone itself. But since the importance is very high, problems of small intensity must also be implemented immediately. This is the main reason why IM3 call centers are so important. With its existence, complaints can be expressed directly.
This makes such a bad opportunity as a disconnection of communication with the client avoidable. In fact, the problems that can be experienced are not only related to the loss of signals. There are several problems where the ordered Internet package does not enter until the Internet network is not connected.
The problem will be solved if you contact the call center. IM3 call center itself can be contacted at any time. That’s because its CS is available for 24 hours. With it, you can complain even if the problem occurs early in the morning. In addition to complaining about complaints, contact with the call center can also be made for other purposes.
The needs themselves are like there are questions about the SIM card you have. This is normal because it is CS’s job to answer these questions. This is really necessary to change the stigma of society. Most people think that call centers can only be contacted when they have problems.
There are several numbers that can be contacted
It is very clear that the importance of contacting the IM3 call center is very high. Therefore, be sure to contact him when you have any complaints or questions. The first number that can be contacted is 185. This number is intended for you IM3 Oooredoo users. However, it is charged when you use its services.
The tariff itself is very cheap because it is only 400 rupiah. Of course, these prices are very cheap compared to the benefits that will be obtained. However, if you do not have credit stocks at all, there are other connectors that can be used as an alternative. The contact is 186.
This IM3 call center does not provide tariffs for its customers. The main function of the 186 itself is actually the informer. When contacting him, you can ask about product offers and various services for consumers. Actually when contacting 186, the first response was from an answering machine.
The answering machine already offers several solutions to some common problems of users. However, if you are not satisfied with the answering machine response, select the communication menu with the customer service. By selecting the menu, there will be a CS available to answer your question.
However, the contact above can only be contacted if you contact with a SIM card. If the contact is made with a landline, the number is different. There are two options available which are 6221—000-3000 and 6221-5438-8888. On the other hand, the two numbers are not biased to be contacted with a SIM card.
When you call the number, you will also immediately get in touch with CS. There, all complaints, inputs and questions can be expressed. But with the help of landlines, there are costs that can be cut. Of course, the cost of a landline phone is carried out regularly and does not use a pulse system.
Contacting him can be done in other ways
Actually, when it comes to communicating with im3 call centers in two directions, there is no other option that can be done. But if you do not like communication by phone, there are other options that can be used. The first option concerns faxes. The fax number is 6221-5449-501-6.
Like fax in general, this is intended for sending files without having to come to the outlet in person. With that contact, you can send files online. This may be the best way out during a pandemic like now. With it, you don’t have to go outside the house to deliver it.
In terms of two-way communication, the im3 call center is also available by email. Of course, there is a clear difference when communication is done by e-mail and telephone. Calls cannot be made directly and quickly. You need to wait until cs gives the answer to the question you gave.
But in terms of function, the benefits that will be obtained are the same as when using a phone. All complaints and problems can be expressed by e-mail. Contacting im3 through the electronic message itself can be done to firstname.lastname@example.org address. In Indonesia, email is actually not as popular as social media.
With this permission, IM3 also provides communication services via twitter. You can send a direct message to the official account on twitter. The official account is @indosatcare. It would be better to follow the twitter account. By following it, more information will be obtained.
The last option is to contact through the official website. On the official IM3 website, go to the contact column. In that column is a form that can be filled out. By filling out the form, complaints and anything you want to express can be conveyed to IM3 staff.
Do not even confuse yourself
Be sure to contact the im3 call center above if you feel difficult. Do not even create difficulties and confusion yourself. That’s because the confusion will be resolved if you want to contact the call center.
By contacting him, you will also receive various information. One of the data that will be obtained is related to the promotion. Official promotions from suppliers often do not reach consumers. CS will definitely explain it and you will benefit from the promotion.
There is no need to feel hesitant or reluctant when you want to contact him. That’s because every CS has passed training so it’s ready to face complaints of any kind. After all, it is not difficult and very easy to contact him.
Most people often experience problems in supplier issues. This issue does not occur because the answer does not exist. However, the problem arises due to looking for answers where they should not. The time spent on solving the problem will be further trimmed by contacting the im3 call center.