LinkAja call center, updated and official information center
PT Fintek Karya Nusantara as a large company provides LinkAja call center services for all holders. It is an important service to reach out to the wider community and in a short time. As an updated and official information center, you can get information according to your needs.
To register as a LinkAja holder, it takes a long process and different conditions. As a modern financial institution, the use of the latest data technologies is very important. In order to provide ease of transaction, but still to prioritize the security of the data of the holders.
You don’t have to worry if you have to meet personal data requirements to connect to LinkAja services. Because privacy is still taken into account by maintaining a data security system against data theft. Due to the fact that the registration process must use personal data as the main requirement.
It is very important to pay attention to what methods are provided to contact the LinkAja call center. Thanks to the many ways provided, you will feel more comfortable and safe if obstacles arise at any time. Including asking for various important information directly on CS for a sense of security when using it.
Services provided by LinkAja and its types
LinkAja is an electronic financial service managed by PT Fintek Karya Nusantara or known as Finarya. Its function is the same, namely as a means of payment for various transactions declared valid. The system consists in the fact that cash is first deposited into the Finarya account, and then transactions of the same value can be used.
Any fund that enters a personal account is not a deposit or savings account like in a banking financial institution. So never expect any interest on the money you have deposited. This service has been registered and supervised by Bank Indonesia, and if this is not clear, you can contact the LinkAja call center.
Finarya records one account number for only one phone number or vice versa. You can’t create two different accounts even if you’re using a different phone number. Thus, it is possible to find out that there is no double account of the same person where one person could register only once.
There are two types of Finarya services provided to holders, the first being the basic service for new holders. You can use service devices to top up your balance, pay transactions, and pay bills. Like various other facilities, of course, they have been approved or based on the approval of Bank Indonesia.
LinkAja holders can also use other types of services, namely Full Service, which is much more complete, such as:
- Top up your balance
- Payment of transactions
- Payment of the invoice
- Cash withdrawals
- Offense of the day
- Disbursement of funds to the 3rd party
- Other devices based on BI approval
If you are not clear about the services, you can immediately contact the LinkAja call center. Get the information you need, especially if you are new and want to register with Finarya immediately. The clearer the information obtained, the more confident it is to immediately create an account.
How to activatefor new LinkAja holders
Anyone who wants to use LinkAja services must first activate them. Activation is carried out because one account is only for one phone number and one person. Here’s how to activate from the terms to the registration process, and the terms must be understood by new users.
- Concepts in general
There are general requirements that you need to meet and you can ask them directly at the LinkAja call center. For example, the use of a phone number must still be active or not be blocked on the provider’s network. Activation in various media that have been determined and are currently much easier is made easier by the process.
- Registration process
Holders who do not have registered data belong to the category of basic services with different acquired devices. After the new list, you can go to the complete service, but you need to go through proper care. There are documents that must be saved as a condition in order for you to use the services of Finarya.
- Finarya Terms and Conditions
Finarya reserves the right to refuse new registration requests, updates at its sole discretion and for any reason. As well as they are exempt from all claims in any form related to the revocation or rejection process. This has become a Finarya provision and will still be confirmed to the holder for mutual convenience.
Inf ormasi service provided by LinkAja forholders
LinkAja deliberately provides its LinAja call center service holders in order to provide the best possible service. As a professional company that cares about input, criticism and disclosure. No wonder there are different ways to use CS services so that you can conveniently get information or file a complaint.
- Written by e-mail
You can send a written message to LinkAja politely and clearly what you want to convey. Just send it to info@linkaja.id email address , because the service is open 24 hours. Be sure to attach the holder’s data so that the administrator can respond to it as soon as possible and provide a clear subject.
- Live chat service on the website
There is also a service through the website, namely live chat, which is available on the main page and at the bottom right. Pay attention to the section where there is a small box that says chat with an expert, and then simply click on it. Enter your name, last name, email, and mobile number, and then you can start the chat.
- By telephone
Getting information from the LinkAja call center can be done using a phone call. Call the 150911 number for all operators in Indonesia during working or office hours. There are fees that must be paid at local rates according to the respective operator.
- Other ways
Another way that can be used is to take advantage of LinkAja service points located throughout Indonesia. And just come to the digital financial services partner (LKD) and get the full information. It is not difficult to find it, since the service is already widespread and holders can freely use it.
Provisions on the provision of the LinkAja information service response
LinkAja is always open to various questions, complaints, complaints and various other things related to the service. However, because the number of holders has so far been very large throughout Indonesia. So that there are a lot of questions and complaints, so that there are provisions for providing answers.
Not all questions, complaints or complaints receive answers from the LinkAja call center because there are provisions in it. As a manager, Finarya verifies the data as it only receives from LinkAja holders. In addition, a refusal may occur if it does not match the previously verified data of the holder.
Finarya will investigate complaints filed through CS services either by phone, email, live chat or others. The complaint is usually settled within a periodof more than 2 weeks. So, if you do not receive any answers to questions or complaints at all, you can be sure that you will be rejected.
LinkAja is an e-financial service that is very popular among people in Indonesia. Such services are widely used, as they are considered convenience-providing services and still pay attention to the security of transactions. The LinkAja call center is also available to make holders more comfortable finding information in different ways.