How to contact Traveloka call center on the site : Blog2

The latest Traveloka 24 hour call center can  be contacted

As one of the unicorn applications related to the travel and hotel business, the manager provides a Traveloka call center to help consumers. The goal is for users to get a solution when they run into problems when using products from traveloka.

In addition, users also get the latest information regarding promotions provided by the controller. Therefore, users of the Traveloka application do not panic when they have problems. In this way, it can be said that Traveloka is one of the best and most reliable applications in the eyes of consumers.

Generally, the call center service provided by the 24-hour application manager can be contacted within 7 days. For this reason, it is advisable to contact the Traveloka call center directly if you encounter various problems so that the reservation code cannot be applied to problems when using the Traveloka Paylater service.

Importance of Traveloka Call Center for Application Users

The role of call centers in large companies, such as Traveloka, is very important. As one of the companies in the ticketing and travel industry, Traveloka definitely needs experienced call center officers and can work professionally.

Because the function of this call center officer is useful for answering every obstacle or problem felt by application users and providing solutions. In addition, there are multiple roles of call centers as well as providing solutions to problems faced by Traveloka users. Among them are the following:

  1. Provide product information from Traveloka

The role of this call center is very important in building a brand image in the eyes of consumers. To build a brand image in the eyes of consumers, companies like Traveloka need to answer all the questions consumers need. Therefore, the call center officer will provide detailed information related to various products to promotions organized by Traveloka.


  1. Inclusion of user proposals and criticism

Travelers call center officials  are also tasked with absorbing all suggestions, input and criticism from application users. In fact, as evaluation material, it requires suggestions, input, and criticism from users.


From these things, application managers can find out what the user wants. Therefore, the manager can improve the service so that users are satisfied with the services of the Traveloka application.

  1. Notification of special user services

And the final role of the call center is to notify users special services. In Traveloka, there are several special services for some users, such as Traveloka Paylater.


This service is a loan that can be used by consumers to buy Traveloka products, such as hotel booking, to buy food vouchers, to buy vehicle tickets.

How to contact the Traveloka call center via interactive phone

Traveloka itself offers quite a few call center services. It is noted that there are 4 methods by which you can choose to contact officers and file complaints, barriers to input related to Traveloka products and systems.


For those of you who would like to contact call center officials from Traveloka via interactive phone contacts, you can call directly at 0804-1500-308. You can then also contact at (021) 2910-3300. You will charge a telephone fee if you contact the call centre in accordance with the relevant regulations.


By connecting for a full 24 hours to the integrated information center provided by the application manager, you can come up with a solution to the problem that you are directly facing. Because you can speak directly from the call center officer. Therefore, this method is widely used by users who are faced with very serious problems.


How to contact the Traveloka call center via social media

Traveloka then also notified the call center via social media and official email. For those of you who do not have enough credit for making calls to interactive telephone call centre numbers, you can then contact the Traveloka Call Centre via social media or email.


This method is also quite effective. Because you only need to send a message via direct message (DM) on Traveloka social media. How to contact the call center through social media is quite easy.


First, log in to your personal Twitter or Facebook account. Then find an account in the name of @traveloka (Twitter) or Traveloka (Facebook). Make sure the social media account has been verified with a blue tick logo.


Then send a message by direct message (DM) from the account. You can add a screenshot file of a test of the problem encountered by the attachment function. Then wait a bit until the call center officer helps you solve the problem you are having.

However, the officer needs more time to reply to the message you sent. Therefore, this method is often used by those users who do not have pressing problems. In addition, this method is also suitable for those of you who want to ask questions related to product services and promotional information from Traveloka.

How to contact Traveloka call center on the site

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You can also complain about problems or problems with the Traveloka application through the official website. Traveloka’s official website is also equipped with a live chat feature. With this feature, you can  easily write the problems encountered to Traveloka Call Center. How to contact him is also very easy.


First, visit traveloka’s website. Do not forget, register an account only if you have not registered yet. You can sign up to use your personal email address. Then find the “contact us” menu.


After that, an e-form will appear that you need to fill out. Write down the obstacles you face. If the problem can’t use traveloka products, then select the problem product along with the order code. Attach supporting files to make it easier for customer service to verify the orders you’ve purchased from Traveloka. After that, skip steering. Wait a minute until you  get a response from a Traveloka call center officer.


How to Contact Traveloka Call Center via Mobile App

Traveloka also notified the call center about the mobile app. It can be said that through this mobile app, Traveloka’s call center is the busiest. Because almost all users connect to the call center through the mobile application. In addition to being easy and practical, the response of the call center officer of this mobile application is quite positive.


To connect to Traveloka se inbelsentrumdienste, you need to unload and install that application via that Google Play Store (Android Phone) or App Store (iOS). Then register your Traveloka account first time.


Next, go to the “My Account” menu. Then enter the “support center” menu. After that, select the “contact us” menu. Remember to communicate the obstacles experienced. Then hit send.


Traveloka call center officials will  investigate the problems you are experiencing. The officer will reply to complaints lodged with the “inbox” menu on the homepage of Traveloka’s application.


As one of the largest ticketing and travel companies in Indonesia, Traveloka certainly offers call center services. You can connect to this integrated information center service for a full 24 hours. If you have problems with orders or want to find out product information and promotions, you can contact the call center directly. There are 4 ways  to contact the Traveloka call center that you can use.